Support — HOW TO // AI — CERT

Get help

Email support@howtoai.com and we’ll get back to you within 1–2 business days. Include your device model and iOS version for app issues.

What is HOW TO // AI — CERT?

Original, blueprint-weighted practice for 11 AI & cloud certifications — 3,301 questions with plain-English rationales, timed mock exams, flashcards, study guides, spaced repetition, a readiness score, and an AI tutor. The iOS app works fully offline with no account required.

Free vs. Pro

Every exam includes a free sample set and full local stats. Pro unlocks the entire question bank, all practice modes, the AI tutor, and every certification we add.

  • Pro Monthly — $11.99/month · Pro Annual — $39.99/year
  • Pro is an auto-renewing subscription billed through your Apple ID.
  • It renews automatically unless cancelled at least 24 hours before the end of the current period.
  • Manage or cancel anytime: iOS Settings → your name → Subscriptions (we cannot cancel it for you — Apple handles all billing).
  • Restore purchases: if Pro doesn’t show as active on a new device, open the app → Account → “Restore purchases.”
  • Web subscriptions (howtoai.com/cert) are billed separately via Stripe and managed from the web app’s Account page.

Frequently asked questions

Does the app need an internet connection?

No — questions, mocks, flashcards, and study guides all work offline. Only the AI Tutor needs a connection.

Are these real exam questions?

No. Every question is 100% original, written from each exam’s public objectives. We never use brain dumps or real exam content.

Will I lose progress if I delete the app?

Yes — progress is stored only on your device for privacy. Deleting the app erases it. Reinstalling starts fresh (use “Restore purchases” to reactivate Pro).

My subscription isn’t showing as active.

Tap “Restore purchases” in Account. Still stuck? Confirm the subscription is active in iOS Settings → Subscriptions, then email us.

The AI Tutor isn’t responding.

Check your connection first. The tutor also has a fair-use daily limit; it resets at midnight UTC.

Which certifications are included?

NVIDIA NCA-AIIO & NCA-GENL · AWS AI Practitioner (AIF-C01) & ML Engineer Associate (MLA-C01) · Microsoft Azure AI Fundamentals (AI-901) & Azure AI Apps and Agents Developer (AI-103) · VMware VCP-VCF Administrator · CompTIA AI Fundamentals · CertNexus CAIP (AIP-210) · Google Cloud Generative AI Leader · Oracle OCI AI Foundations — one subscription covers all of them, including new ones we add.

Legal

  • Privacy Policy
  • Terms: Pro is provided as-is for exam preparation; content is original and regularly updated against public exam objectives. Apple’s standard Licensed Application End User License Agreement (EULA) applies to the iOS app.
  • HOW TO // AI — CERT is an independent study platform and is not affiliated with or endorsed by NVIDIA, Amazon Web Services, Microsoft, VMware, CompTIA, CertNexus, Google, or Oracle. Trademarks are used only to identify the exams the app prepares you for. Practice scores do not guarantee any result on an actual exam.
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